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Operations–Papers, Presentations, Research & Resources
The Operations and Technology Track of the SOA's Long–Term Care
Insurance Section recently completed the 1st Annual LTC Operations and Technology
Benchmark Survey. The goals of this survey were to provide data to support the
development of time and cost benchmarks for LTC operations, identify the most
pressing operations and technology issues, and gain insight into the technologies
that are being used to administer Long Term Care business. The 2004 survey
responses are based on data from the first two quarters of 2004; future releases of
the survey are anticipated to be released in the 4th quarter of the year of the
survey. 
Click here
to access the survey report. Questions or suggestions for enhancements for future
surveys can be directed to the survey chair, Van Beach.
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