Description: Article is about my experience and emergence in the long term care industry. It highlights my prior experiences and my favorite things to work on.

Description: An overview of the various track topics and sessions in the 9th Annual ILTCI Conference.

Description: This article provides an update on the progress that has been made for the 2017 LTC Section initiatives.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying to deal with a disruptive employee.

Description: The traditional informal care of/by family has faced increasing geographic and economic challenges from changing family households and sources of family income. Financial planning and risk protection tools provide important resource in the changing retirement landscape toward optimal family support and crisis management, that is, with less duress and financial burden to affected family caregivers. Ultimately, maintaining family values and close communications through evolving family structures are key to a healthy society and economic welfare of the people.

Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: Successful Marketing and Selling to Baby-Boomer-and-Older Customers Twelve Recent Brain Research Discoveries Having Relevance to Successful Communications By James J. Gilmartin from Long-Term Care Newsletter, September 2004, Issue No. 12.

Description: Article describes the concept of Rational Ignorance and suggests that recognizing this issue in the life insurance industry might assist in reducing the Protection Gap.

Description: A list of acronyms for the names of the agencies, unions, and other organizations and entities involved in the French social insurance, health policy, and long-term care environment.

Description: An interview with John Bauerlein, equity principal and consulting actuary with Milliman, on his actuarial career and what it means to be a leader.