Description: To persuade successfully and non-manipulatively, it's important to understand five key principles of influence. Principle #5: A person will more likely be influenced if you help them get to the heart of the matter.

Description: No matter what you do, you are in sales in some way. The word, "sales" or "selling" brings up negative connotations for many people. It may be helpful to think of it as "influence". Whether you're a sales professional, coach, consultant or executive - there are key stakeholders in your world you need to influence. To persuade successfully and non-manipulatively, it's important to understand five key principles of influence. Principle #3 is covered here.

Description: Great lessons come from bad experiences. This is a story of how I learned the importance of influence after a difficult relationship with my supervisor.

Description: This article considers ways actuaries can meet the growing demands of senior executives by redefining their role and the actuarial operating model.

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: This article is about the little things that impact your personal brand, and how that personal brand helps you influence others.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This case study involved an actuary struggling with being moved from a job she loved to one she didn't, without any prior consultation.

Description: Fourth installment in an ongoing series of articles adapted from Michael Carroll's "Awake at Work", applying Buddhist principles to the challenges faced by actuaries. This installment examines the often chaotic work circumstances faced by actuaries and encourages the reader to see such situations as opportunities for personal and professional growth.

Description: This articles showcases the principles of effective servant leadership.

Description: Have you ever thought you did something very well just to be given feedback that proves you wrong? A leadership story that started with delegation.