Description: The Drake Risk and Insurance Workshop on Catastrophe Risk took place virtually on February 19, 2021, hosted by the School of Actuarial Science & Risk Management in the College of Business and Public Administration at Drake University. The purpose of this article is to share with the actuarial science community some experience in organizing this event amidst the COVID-19 pandemic.

Description: A typical course has some "hard" parts. These "hard" parts are the places where weaker students begin to fail, lose interest, and give up. The paper introduces a metric by which to evaluate each course topic. High metric values indicate "hard parts" of courses. The paper recommends spending more course time on hard parts and less course time on easy parts. The paper also recommends using disclosure: Tell students - this part of the course is "hard" and they may feel uncomfortable which is why more time is being spent on it." This approach to hard parts works! Failure rates are significantly reduced, while retention, satisfaction, and student scores improve.