Description: This article looks at trends in direct marketing with an emphasis on new technology for the internet and software for Straight Through Processing.

Description: Briefly reviews the history of Information Technology, IT, in the life insurance business. It then talks about the emerging trends in IT management and the impact they likely will have on the work of the life insurance actuary.

Description: The barrier between humans and machines continues to blur, but curiously, this may have been prediction thousands of years ago in ancient myths. This article looks to how some of the early legends are becoming manifest in modern technology, particularly in the area of elder care. From automation, to humanoid assistants, to mind clones will the age of technology bring a new utopia?

Description: In this article, I will outline the key tools that are found in a digital marketer’s toolbox, briefly explain the broader digital marketing ecosystem, and outline how digital marketers leverage these tools to attract and engage customers within this ecosystem. The goal of this article is to help actuaries in all areas gain a basic level of familiarity of the world of digital marketing, so they can apply this knowledge to product design, systems design, and business valuation.

Description: This article looks at new point of sale technology and how it can assist in selling to the middle market.

Description: Article on how new technology can help streamline contracting, licensing and new business workflow processes.

Description: Small insurance companies sometimes feel constrained to use Excel instead of a commercial actuarial system due to cost and inertia. This article provides multiple reasons why that decision leads to unintended risks for the actuarial department and the company as a whole.

Description: This article offers a big picture of PRNR research, and provides brief summaries of research on risks, decisions, financial wellness, advice, and software.