Description: From a session at a meeting of the Society of Actuaries held in Las Vegas, NV May 22-24, 2000 This session discussed the purpose of the proposed Ambassador Program under development by the Actuary of the Future Section to focus on the nontraditional actuarial practice areas that are expected to play an increasingly significant role within the actuarial profession in the 21st century.

Description: Discussion of the attitudes of consumers and consumerists regarding the life insurance industry and its products and a discussion of opportunities for improvement Topics include: 1. Disclosure to existing policyholders 2. Policy loan problems, including the policy replacement problem 3. dividend determination practices and 4. deceptive sales practices in the llfe insurance business.