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It's a Matter of Trust
It's a Matter of Trust Based on a decades-long study, honesty is the most important quality in a leader. This article addresses ways to establish trust with their co-workers. Ethics; ...- Authors: Mitchell Stephenson
- Date: Mar 2018
- Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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How to Handle Communication Mishaps in the Workplace
How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How ...- Authors: Kelly Hennigan
- Date: Sep 2014
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together. Computer ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development